Privacy Policy

Thank you for visiting Grillies online. This Privacy Policy describes how Grillies collect, use and disclose personal information of visitors to our websites, users of our online services and others to whom we expressly provide that these Privacy Policy will apply.


What Personal Information About Customers Does Grillies.ca Gather?

The information we learn from customers helps us personalise and continually improve your shopping experience at Grillies.ca. We use your information to assist in handling orders,process payments, communicate with you about orders and promotional offers, update our records and generally maintain your accounts with us, display content such as favourite order and customer reviews and services that might be of interest to you. We also use this information to improve our platform, prevent or detect fraud or abuses of our website and enable third parties to carry out technical, logistical or other functions on our behalf.

Here are the types of information we gather:-

Information You Give Us: we receive and store any information you enter on our website or give us in any other way. You can choose not to provide certain information but then you might not be able to take advantage of many of our features. We use the information that you provide for such purposes as responding to your requests, customising future shopping for you, improving our platform, and communicating with you. Automatic Information: we receive and store certain types of information whenever you interact with us.

Information from Other Sources: we might receive information about you from other sources and add it to our account information. By using or continuing to use the site you agree to our use of your information (including sensitive personal information) in accordance with this Privacy Notice, as may be amended from time to time by Grillies.ca in its discretion. You also agree and consent to us collecting, storing, processing, transferring and sharing information (including sensitive personal information) related to you with third parties or service providers for the purposes as set out in this Privacy Policy. We may be required to share the aforesaid information with government authorities and agencies for the purposes of verification of identity or for prevention, detection, investigation including cyber incidents, prosecution and punishment of offences. You agree and consent for Grillies.ca to disclose your information, if so required under the applicable law.


What About Cookies?

"Personal Information" means personally-identifiable information including, without limitation, your name, street address, telephone number, personal e-mail address, credit card information and food preferences.

Cookies are alphanumeric identifiers that we transfer to your computer's hard drive through your Web browser to enable our systems to recognise your browser and to provide features such as Recommended for You, personalised advertisements on other Web sites and storage of items in your Shopping Cart between visits. If you do leave cookies turned on, be sure to sign off when you finish using a shared computer


How Secure Is Information About Me?

We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input in addition to maintaining security of your information as per the International Standard IS/ISO/IEC 27001 on "Information Technology Security Techniques Information Security Management System-Requirements. We reveal only the last four digits of your credit card numbers when confirming an order. Of course, we transmit the entire credit card number to the appropriate credit card company during order processing.

We maintain physical, electronic and procedural safeguards in connection with the collection, storage and disclosure of personal information (including sensitive personal information). Our security procedures mean that we may occasionally request proof of identity before we disclose personal information to you. It is important for you to protect against unauthorised access to your password and to your computer. Be sure to sign off when you finish using a shared computer. Click here for more information on how to sign off.


What Information Can I Access?

Grillies.ca gives you access to a broad range of information about your account and your interactions with Grillies.ca for the limited purpose of viewing and, in certain cases, updating that information. This list will change as our website evolves


A Note to Parents

Grillies is very sensitive to privacy issues and is committed to protecting the on-line privacy of children and making the Internet safe for our users. As a result, no Personal Information should be submitted to or posted on this site by children under the age of 13 without their parent's or guardian's permission. In addition, if a user younger than 13 wishes to send us Personal Information, he or she must first give us his or her parent's or guardian's e-mail address so that we can obtain their permission, or have the child’s parent or guardian consent on his or her behalf. No Personal Information will knowingly be accepted from a child under 13 before this permission is obtained. Be assured that Grillies will not condition a child's participation in any website activity on the child's disclosure of more Personal Information than is reasonably necessary to participate in that activity.
If your child has already provided us with Personal Information, you may ask to see this information for the purpose of correcting it, or ask us to delete this information from our records entirely.


Whom to Contact

We welcome your feedback. If you have any questions, comments or concerns about our Privacy Policy, or would like to do any of the following: - see Personal Information that you have already sent us so that you can correct, update or delete your Personal Information from our files - once your child under 18 has sent us Personal Information, see that Personal Information so that you can correct, update or delete it - once your child under 18 has sent us Personal Information, delete that Personal Information from our files - ask that we not send you mailings or otherwise contact you - report any violation of this Privacy Policy.


Security

We use industry standard measures to protect personal information. We cannot guarantee that you will be completely secure, however. We recommend that you use caution when using the Internet or mobile devices.

Thanks for visiting with us.

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